Update your personal data 100% online, simply and securely, without going to the bank. It takes about 10 minutes! You only need: valid ID card, mobile phone or any other device (tablet, laptop or desktop) with camera and Internet access, and a valid email address. Updating your personal data is a legal mandatory process, and failure to do so may result in restricted access to the banking products and services you have at Credit Europe Bank.

Credit Europe Bank Romania continues its digitalization journey by implementing an online solution to update customer information data

13 February 2024

Credit Europe Bank announces the launch of a new service that will further simplify the relationship between the bank and its retail customers. As of today, clients can update their personal data safely, completely electronically, from anywhere, without having to visit the bank’s branch. The new service is available via both the computer and mobile devices and can be accessed by visiting the Credit Europe Bank website. The update process is simple, taking less than 10 minutes.

"We are committed to improving our customers' experience and adapting our services to the increasingly dynamic industry and users demands, and updating personal information online is an important step in this direction. We are convinced that this option will bring more efficiency and convenience to our customers, eliminating an extra trip", stated Yakup Çil, Chief Executive Officer of Credit Europe Bank Romania.

To update their personal data online, Credit Europe Bank customers only need their identity card, access to a webcam or phone camera and a mobile phone number issued in Romania. This is a legal procedure that must be carried out periodically and can be initiated both by the bank and by clients, who will be alerted in advance of the need to update information.

About Credit Europe Bank

In Romania, Credit Europe Bank provides a wide range of products and services to individuals, SMEs and corporations. Credit Europe Bank has opened a new chapter in digitalization and technology, introducing Apple Pay and Google Pay, launching monet, the new mobile banking app for all clients, as well as the Avantaj SoftPOS application, for merchants. At the same time, the institution's website was relaunched, a new version of the AVANTAJ2go mobile app was released and a new interface of the Internet Banking platform was presented.

A member of the Dutch financial group Credit Europe Bank NV, the Bank has been active since 1993, when it operated as the Industrial and Commercial Credit Bank, becoming Finansbank (in 2000) and then, in 2007, following a rebranding process, receiving the name of Credit Europe Bank Romania.

More information about the bank’s products and services can be found on www.crediteurope.ro and www.cardavantaj.ro.