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Update your personal data 100% online, simply and securely, without going to the bank. It takes about 10 minutes! You only need: valid ID card, mobile phone or any other device (tablet, laptop or desktop) with camera and Internet access, and a valid email address. Updating your personal data is a legal mandatory process, and failure to do so may result in restricted access to the banking products and services you have at Credit Europe Bank.
Information regarding the deposit guarantee scheme for deposits opened at Credit Europe Bank NV Amsterdam Bucharest Branch
Deposits held by clients of Credit Europe Bank NV Amsterdam Bucharest Branch are protected by the Dutch Deposit Guarantee Scheme, operated by the Dutch Central Bank (De Nederlandsche Bank N.V. / "DNB") on behalf of the Dutch government. All banks with a Dutch banking licence, are protected by this scheme.
The deposit guarantee scheme protects clients from financial losses if a credit institution is unable to meet its financial obligations. It ensures the reimbursement of funds deposited in bank accounts in accordance with the specified conditions.
Similar guarantees in Romania and applicable limits
The Dutch Deposit Guarantee Scheme is similar to the Romanian Bank Deposit Guarantee Fund. Therefore, funds held in current, savings, or deposits accounts at Credit Europe Bank NV Amsterdam Bucharest Branch are guaranteed from 1 cent up to 100,000 EUR per customer. It matches the guarantee ceiling set by the Bank Deposits Guarantee Fund in Romania. This guarantee applies regardless of whether you are an individual or a legal entity and is independent of the number of accounts held or their currency. There are several exceptions to this deposit guarantee scheme. More information about the deposit scheme and list of excluded deposits can be found in the Deposit Guarantee Scheme Information sheet.
How the deposit guarantee scheme works
Should the deposit become unavailable because the credit institution is unable to meet its financial obligations, DNB will manage the process through which clients will recover their funds. Specifically, clients will be informed and will receive due compensation through the Bank Deposit Guarantee Fund in Romania, which will act based on instructions received from the Dutch authorities. Therefore, customers do not need to travel to the Netherlands to receive their compensations.
The deadline for depositors to receive their due compensations is no more than 7 working days from the date the deposits became unavailable.
Should the deadline not be respected, clients can contact the Guarantee Fund in Romania, which will mediate communication, or depositors can directly reach out to the Dutch Deposit Guarantee Scheme for clarifications, provided compliance with the legal deadlines for compensation claims.
Additional information
For more details about the Dutch Deposit Guarantee Scheme and associated procedures, please refer to the Dutch Central Bank’s official website. Furthermore, DNB may be contacted via email at info@dnb.nl. We remain at your disposal for any additional information, including here.
Attached documents
Form Regarding Basic Information on the Deposit Guarantee Scheme
